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Request a Repair

Tell us about the unit and what's wrong. You'll get an RMA number right away, and we'll review your request and reply, usually within one business day.

Please don't ship anything yet. Sending this form gets you an RMA number, not approval to ship. We'll reply to let you know it's OK to send your unit in.

We'll contact you for approval before we finalize the repair. If you decline a repair after we've evaluated the unit, an evaluation fee applies: see Repairs and service in our policies. Questions first? Call or text (813) 390-1062.